email | measuring guide | terms & conditions

 

terms and conditions
Make a request.
Please read this information to ensure the best experience for both of us!
Any questions go to becosplay@becosplay.com.
Please note that the terms can be edited at any time with or without notice.  However, if you have already signed a contract, the terms there still hold.
 

 
  1. What you must provide
  2. What I will not/can not do
  3. Price Figuration
  4. Accepting the Commission
  1. Payment Procedure
  2. Shipping
  3. Return Policy
  4. Warranty

1. When making a request, you ("the Buyer") must provide the following in the form on the Request page:

  • Who your character is.

  • The best reference pictures available (full body, close up, details, different angles); failure to provide adequate references may result in an inaccurate costume.  I don't mind looking up pictures myself if necessary, but it makes things easier if you do it prior. >_0

  • What part(s) of the costume you want made (ex: full outfit, just the shirt/skirt, everything but the pants).

  • Optionally, your precise and accurate measurements (see Measuring Guide).  For your request, please just give me your basic measurements (height, chest/bust, waist, hips).

  • The exact date by which you will need the costume in your possession; do not just name a con (i.e. July 15, 2008, not "a few weeks before Otakon").

  • Please allow at least ten (10) weeks (after I receive payment and signed contract) prior to your requested deadline.

  • If necessary, note what types of fabrics and methods you want or do not want due to allergies or preference (ex: Zippers > buttons).  Not providing this information will allow me to use what I like.

  • Your age.

  • Email(s).

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2. What I ("the Seller") will not/can not do (so don't ask!):

  • I will not make props larger than 4’x4’.

  • I can not make armor (metal).

  • I can not embroider, but I can use fabric paint, if desirable.

  • I will not make anything I deem too fancy, detailed, or out of my range of ability.  If necessary, I will let you know.

  • There may be exceptions, so I will let you know! (:

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If I accept your request (I reserve the right to reject any request), you will receive a quote (an estimate of much I think it will all cost).

3. Commission Price Figuration:

  • Price is determined by the total cost of materials plus an hourly labor rate.

No quote is definite; it may be higher or lower than the actual cost of the commission.

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4. Accepting the commission:

  • Once you have received my quote and you approve, I will send a contract of all the terms listed here to your billing address or email for you to sign and return to me (keep one copy for yourself).

  • I will then ask for more specific measurements, based on the costume.

  • If you are under the age of 18, you must get permission from your parent/legal guardian by having him/her sign as well.

  • Once you accept, I will keep records of all transactions (contract, emails, IMs).  I encourage you to do the same.

  •  I will keep all store receipts and I will keep a log of my working hours (time spent constructing costume and brief description of what was done).  You may receive copies of this information by request.

  • Once you accept, you agree that NO ONE may compete in any competition where judging is on the Becosplay costume or its construction (i.e. Cosplay Craftsmanship contests).  You may participate in skits, as long as they are judged by performance unrelated to the Costume.

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5. Payment Procedure:

  • Once the Buyer accepts the quote, he/she must pay a non-refundable down-payment of at least the estimated cost of materials.

  • I ONLY accept checks, money orders, PayPal, and credit cards through PayPal.  NO CASH.

  • Costume work will begin once down payment is received.

  • Once costume reaches half-way point, the Buyer must pay for materials and work up to that point minus the down payment (ex: You put $40 down for materials.  I spent $35 on materials and labor equals $63.  Therefore, $35+ $63 = $96.  The total you must pay minus $40 down-payment is $56).

  • Once the costume is completed, you must pay the remaining labor costs plus shipping (ex. $55 for labor, plus $15 for shipping is $70).

  • Payment can be divided into smaller sums, if requested.

  • By your request, I will provide progress pictures.  You must approve the picture before I will continue the costume further.

  • You have 10 business days to respond, or else I will postpone or cancel construction.

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6. Shipping:

  • Once all payments are in, the costume, along with a payment receipt will be sent to the shipping address.

  • Please specify a preferred mailing method (UPS, next-day); otherwise, I will use USPS Priority Mail.

  • To ensure proof of shipping, you will receive a tracking number.

  • I agree that you will receive your costume on or before the agreed deadline date.

  • I am not responsible for costume damage, loss, or late arrival due to negligence of the postal service provider.

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7. Return Policy

  • All sales are final.  There are no full refunds.

  • Do not return unwanted costumes.

  • If there are fitting issues, you may return it for repair.  There will be no charge for the repair, if I decide it is simple enough.

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8. Warranty

  • If you have made all payments and I fail to meet the agreed deadline, or if you are completely dissatisfied, please contact me and we can discuss the matter.

Thank you and I am looking forward to working with you!
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